Privacy policy

2. Information We Collect

Always Parents, Families in Transition collects personal information necessary to register participants, provide parenting education programs, document course completion, and fulfill applicable court reporting requirements.

Depending on the services used, this information may include:

Name and email address: To establish learner accounts, communicate with participants, and provide access to our educational programs.

Location information: City, county, state, and ZIP code, for registration and reporting purposes.

Court information:

Court case number and designation as Petitioner or Respondent.

Court case numbers are used to prepare Certificates of Completion and electronically file completion information with Pierce County, when applicable.

Course participation records:

Enrollment, learning progress, assessment results, attendance verification, and course completion information.

Evaluation responses: Information participants provide through course evaluations and related forms.

Payment information:

Payment transactions are processed through Stripe. Always Parents may receive transaction details, such as payment amounts and payment status, but does not request participants' complete credit or debit card numbers directly.

Technical information:

Our website and learning platform may automatically process information such as IP addresses, browser information, device information, and cookies to operate and maintain the website and learning services.

Always Parents does not request participants' dates of birth, occupations, employers, telephone numbers, or street addresses as part of its standard registration and evaluation processes.

3. Our Use of Data

Always Parents, Families in Transition uses personal information to provide our educational programs, support participants, maintain accurate records, and fulfill applicable court reporting requirements.

We may use personal information for the following purposes:

3.1 Registration and Course AccessTo register participants, establish learner accounts, provide access to courses, and communicate important information about enrollment and participation.

3.2 Course Participation and CompletionTo document learning progress, assessment results, live-session attendance, course evaluations, and successful completion of program requirements.

3.3 Certificates and Court ReportingTo prepare Certificates of Completion and electronically file completion information with Pierce County, when applicable.

3.4 Payments and Administrative RecordsTo confirm course payments, maintain transaction and enrollment records, and address payment-related questions. Payments are processed through Stripe.

3.5 Participant Communication and SupportTo send course instructions, scheduling information, completion notifications, and responses to participant questions.

3.6 Program Evaluation and ImprovementTo review participant feedback, evaluate program effectiveness, and prepare required program reports.

3.7 Website and Learning Platform OperationsTo operate, maintain, troubleshoot, and improve our website and online learning services, including through necessary technical information processed by our service providers.

We use third-party service providers to help deliver certain services. Information may be shared with these providers when necessary for the services they perform, or disclosed when required or permitted by law.

We retain personal information for periods appropriate to our educational, administrative, and applicable legal or court reporting obligations.

Specific retention practices are addressed separately in this Privacy Policy.

4. Third-Party Websites and Services

Always Parents, Families in Transition uses trusted third-party service providers to support our online parenting education programs and related services.

These providers may include:LearnWorlds: Provides our online learning platform, including course enrollment, learner accounts, educational activities, progress tracking, and certificates.

Stripe: Processes course payments and related payment transactions.

Calendly: Provides scheduling services for live co-parenting sessions.

Zoom: Provides the online meeting platform used for live co-parenting sessions.

Cognito Forms: Collects course evaluations and related information submitted by participants.

These service providers may collect, receive, store, or process personal information as necessary to provide their respective services.

Their handling of information may also be governed by their own privacy policies.

Always Parents may share information with service providers when necessary to administer our programs, support participants, process payments, document course completion, and fulfill applicable reporting requirements.

We may also disclose information when required or permitted by applicable law, including information necessary for court-related reporting and completion documentation.

We encourage participants to review the privacy policies of third-party services when using their websites or platforms.

5. Changes in Business Ownership or Operations

If Always Parents, Families in Transition undergoes a change in ownership, management, or business operations, information necessary to continue providing our educational programs and related services may be transferred to an authorized successor.

Any such transfer would be handled in accordance with applicable law and relevant privacy obligations.

We would take reasonable steps to protect participant information during the transition and provide notice when required by law.

Information maintained for educational records, Certificates of Completion, and court reporting would remain subject to applicable recordkeeping requirements.

6. Access to and Control of Your Personal Information

Always Parents, Families in Transition respects participants' privacy and recognizes the importance of providing appropriate access to their personal information.

6.1 Reviewing and Correcting InformationParticipants may contact Always Parents to request access to, or correction of, personal information maintained in connection with their registration, enrollment, and course participation.

6.2 Requests Regarding Personal InformationParticipants may contact us with questions or requests concerning the use, retention, or deletion of their personal information. We will review these requests in accordance with applicable law and our educational, administrative, and court reporting obligations.

6.3 Required Educational and Court RecordsCertain information, including court case numbers, course completion records, and Certificates of Completion, may need to be maintained to satisfy applicable recordkeeping and court reporting requirements. Requests to delete or restrict this information may therefore be subject to limitations.

6.4 Third-Party ServicesInformation processed by third-party service providers may also be subject to those providers' privacy practices and applicable legal requirements.

6.5 Contact InformationFor questions or requests concerning personal information, participants may conta

7. Your Choice to Provide Personal Information

7.1 Browsing Our WebsiteVisitors may browse publicly available areas of the Always Parents website without creating an account or providing registration information. Certain technical information may still be collected automatically when visiting the website.

7.2 Registration and Course ParticipationParticipants must provide certain personal information to register for courses, access educational activities, receive Certificates of Completion, and fulfill applicable court reporting requirements.

7.3 Choosing Not to Provide InformationParticipants may choose not to provide requested information. However, withholding information necessary for enrollment, course administration, completion documentation, or required court reporting may prevent Always Parents from providing some services or issuing the appropriate completion records.

7.4 Cookies and Browser PreferencesVisitors may manage or restrict cookies through their internet browser settings. Restricting certain cookies may affect website functionality, including account login and access to online courses.

8.1 Learner Account Information

Always Parents, Families in Transition may update this Privacy Policy from time to time to reflect changes in our educational programs, website operations, service providers, or applicable legal requirements.